Delivery policy
Rugged, Reliable, and Right on Time
To ensure you receive your order as swiftly as possible, please double-check that your address details are entered correctly.
While our delivery success rate is 99.9%, we work with various logistical companies worldwide. This means we cannot guarantee or accept liability for deliveries that fall outside our estimated time frames.
Order Processing:
- Time Frame: 1-2 business days
- Tracking: Once your order is processed, we will send your tracking number via email or phone, so you can monitor your parcel's journey.
If you haven't received a tracking ID after 3 business days, please email us at contact@aquahike.com with your order number, and we'll promptly investigate.
Estimated Delivery Times:
- UK: 4-9 business days
- USA: 7-12 business days
- Australia: 6-12 business days
- Canada: 7-12 business days
- New Zealand: 6-10 business days
- Europe: 5-12 business days
- Rest of World: 6-15 business days
At AquaHike, we are committed to getting your gear to you, so you can conquer the outdoors with confidence. Thank you for choosing AquaHike – where adventure meets reliability.
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